Cookies and Privacy
Our role in your privacy
This Privacy Policy (Policy) aims to give you a better understanding of how we collect and use your personal data obtained through our website. If you are a customer of Cybergate or just visiting the page, this policy applies to you. We take your privacy very seriously, so please read the following notice to better understand our goals
What is your data?
The General Data Protection Regulation (GDPR) defines your data as “any information relating to any identifiable natural person”, put simply; any information about you.
When and how we collect your data.
All data we collect is given to us with your understanding that we do not collect any data automatically without your knowledge, such as:
- When you fill the contact us page; and
- Reach our support team through the chat widget.
What data do we collect?
We only collect the minimum amount of data required and only related to the purposes mentioned below. The following is the data we collect:
- Full Name
- E-mail Address
- Contact Number
- Skype ID
- Subject of the Message
- The Message itself
- Company Name
- Company Size
- Services you are interested in
- Quick overview of your project
- Budget
- Promo Code
- Anonymous analytical cookie data that does not in any way identify you
Why do we use your data?
Customer Support
We need your contact details so we can reply to your query and resolve any issues.
Application satisfaction
We need this information to help you with your application form(s), as part of the job application process.
Marketing
We only send marketing material if you give us your consent to do so. You always have the choice to opt-out of this service.
How long do we keep your data?
Any data relating to queries will be kept until the query is resolved. If you proceed with the application for a job, the data will be kept as long as we have an ongoing relationship with you.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Your privacy choices and rights.
You may choose not to provide us with any personal data and continue to browse our website, but we will not be able to process any customer support queries or application forms.
You can turn off cookies in your browser by changing its settings, however we only collect anonymous data for the purpose of analytics. This data helps us better understand our market, so if this does not bother you, then you may allow cookies.
We will inform you, before collecting your data, if we intend to use if for marketing and if third parties are involved. You can opt out from marketing by contact us on [email protected]
Your rights.
You have the right to a copy of any personal information we hold about you.
You have the right to make us correct any inaccurate personal data about you.
You can object to us using your data to profile you or make any automated decisions about you.
You have the right to transfer your data to another service.
You have the right to be forgotten by us.
You have the right to lodge a complaint on how we use your personal data.
Making the policy great
Thanks for taking the time to read our privacy notice. We have designed it to help you understand what we do with your personal data by being transparent and clear. Hopefully we have shown you how important your privacy is to us and that you can trust us with your personal data.
We will review and post any changes to this notice regularly. We don’t want to annoy you with periodic emails that clutter your mailbox with updates to our notice, so we ask you to occasionally pop by our privacy notice tab on our website and keep yourself informed.
Cookie Policy
What are Cookies?
Cookies are text files containing small amounts of information which are downloaded locally to your computer or mobile device when you visit a site and allow a site to recognize your device.
Why do we use Cookies?
We can classify cookies into two separate categories, being those what are necessary for the functionality of the website, and those which we collect to analyse your activity to improve how the website works.
What cookies do we use?
The table below gives you a brief explanation of what types of cookies we collect, what the source of the cookies is, why we use the cookie and whether the cookie is necessary for the website’s functionality or not:
| Name of Cookie | Source | Purpose of Cookie | Necessary for Functionality? |
|---|---|---|---|
| _ga_[random_code] | Google Analytics | To better understand who is visiting out site and how they use it. More information here | 50 |
| _gat_gtag_UW_[random_code] | Google Analytics | To better understand who is visiting out site and how they use it. More information here | No |
| _ga | Google Analytics | To better understand who is visiting out site and how they use it. More information here | No |
| _gid | Google Analytics | To better understand who is visiting out site and how they use it. More information here | No |
| _fbp | Facebook Analytics | To better understand who is visiting out site and how they use it. More information here | No |
| _fbc | Facebook Analytics | To better understand who is visiting out site and how they use it. More information here | No |
| zc_dis | Zoho Campaigns | Used to remember if visitors have viewed the pop-up and closed it. | No |
We only use cookies in the manner as explained in this Cookie Policy. All cookies mentioned in the above table can be blocked through your browser settings. However, if you do block cookies directly through your browser, you may lose some of the website’s functionality, which may be necessary for your experience. For further information on cookies, including how you can see what cookies have been set on your devices, as well as information on how to manage and delete them, please visit https://www.allaboutcookies.org.